I would like to add a few things.
Richard and the mods that have tried to communicate with us all in the community - i think we all deeply appreciate - at this point, regardless of the contents of the message. So thankyou.
As far as the message from Inno... is it the fact they dont get the devastion that they have made?
Its kinda trite to say to mass players who have made this game A PRIORITY IN THEIR LIFE, that this has been an inconvenience or a glitch
That language doesnt represent what goes into the pixels,, alarms on, , the dedication, the sacrifice of life , the team spirit, the people that play in the damn toilet at 3am because their wife will kill them!!
ITS NOT INCONVENIENT
Its a dedication to play this game properly, and its become expensive- emotionally , financially and time wise.
I think being unjustly banned, waiting for a response that never comes, getting updates from your ally in skype or discord, hearing your cities being decimated and sitting there, absolutely powerless, HEARING what you have invested your last sleepless year or months, just into going down the shitter in front of you- we all deserve something.
Reputations, accounts and alliances has been ruined. Peoples honest diligence and hours and hours of sacrifice for their team are nothing now!
I want to hear Inno reply with some kind of heart.