2)If it is in an alliance forum, they are the responsibility of the alliance Founders and Leaders.
^^^^ They had 0 care about it. However, why is it up to them? If it's reported is this answer given or is it treated the same as any reported mail? In which, these are poor leaders to begin with but that's besides the point.
I will answer this in two parts:
First alliance leadership must do it's job in its own way, we cannot tell them how to run their respective alliances nor do we want to unless it is contrary to the rules. By moderating alliance forums, we would be interfering with how they do things. It is up to the players to join or remain in an alliance, and it is up to the leadership to inspire the players to follow them.
Secondly it falls to simple math. There are 14 and soon to be 15 active worlds on the us server. In each world there can be 100+ alliances of varying sizes from a single player to whatever the cap is on each world, which equates to 14-1500+ alliance forums. Now if a moderator were to spend on average 10 minutes in each forum that would equate to 14-15,000 minutes. This would work out to roughly 9.7 to 10.4 DAYS to go through all the forums once. If you want to check my math:
14 (worlds) x 100 (alliances) x 10 (minutes)=(14000 minutes / 60 (min/hr)) / 24 hr/day = 9.722 days
15 (worlds) x 100 (alliances) x 10 (minutes)=(15000 minutes / 60 (min/hr)) / 24 hr/day = 10.41 days
I will point out that in rare occasions the CM may direct the support team to moderate a specific alliance's forum. When this happens, it is usually NOT fun for the leadership of that alliance and if the forums are shared, then that is extended to the leadership of those alliances as well.
3) Policy - while ignorant of them, just seems like there's a better way. But, I'll leave this where it's at.
I have found that there is always a 'better way' however finding it can be a journey in itself.
4) I tired at least lol
Side Note: Regarding the very top part about real life fights and etc. I've seen this, heard about it and had a close friend get taken to court over this game. People are crazy that's for sure. I DO appreciate EVERY MOD in their fight against this nonsense and poorness. My best friend committed suicide right in front of me so I understand of the pain of even having to deal with a threatening suicidal person and the inner worry that it might be real. I will always defend every MOD in this.
Lastly, considering the amount of myths, bad information, and etc regarding MODs. Maybe there should be a dedicated thread in the Wiki or in the externals here describing what they do, are responsible for, and cannot do?
I appreciate those comments. We get to see the best and worst in players. I will forward your suggestion to the CM in regards to the Wiki. I will give you a quick summary, though vague, it pretty much covers the job. In Game Moderator are tasked to educate players on general issues in regards to game play, assist players in basic trouble shooting techniques and rule enforcement among other numerous tasks. I would like to say there is never a dull moment, but I would be lying...