So, in a game of 24/7 environment design, based upon real life conditions, everyone stops what they are doing, goes into their safe spaces, receives good job trophies & Hillary wins the Election? In an alternate reality, YES these things can happen.Another thing, check out the bottom-feeders who are taking advantage of the Inno Grepo ban script bug. You can check Grepolife to see who they are. Those players should do the right thing and return the cities they have pilfered while other players were unjustly not allowed to play the game to defend them. The Grepo community should also be working together to help make it right.
I doubt this can be undone that easily. Some players lost World Wonders and effectively years of hard work because of this one bad decision. Others will feel rightly hurt that their reputation has been permanently tarnished in the minds of other players.For those who don't want to read all posts / prefer to skip the non-constructive stuff:
this is not the first mass-ban in InnoGames/Grepolis history (e.g. 2014 Thanksgiving bans), but a topic for community feedback was provided by support team which is unprecedented as ban discussions on forum are not allowed in general
support has new bot-detection tool with admittedly potential glitches which they reported and are waiting for InnoGames decision
according to posts community request is temporary unban / change all bans to unattackable - support is not authorized to do so
speculations arise that usage of approved 3rd party scripts may have lead to false bans
@Antz2013 or any staff member...
when players appeal do you double check with your old tools whether they used unathorized scripts / bot or 'not permitted to override the procedures set by InnoGames' means you accept the foundings of the new tool as exclusive proof?
in the light of all the posts I hope mass bans got enough attention and this topic will be kept for future reference, because until certain level it is the support team's ethical responsibility to provide fair appeal opportunity for everyone, limit the number of daily bans what they can investigate and confirm without doubt. There is always another day, you can mark those players, save your records, we were waiting for months, years for some botters to be a banned...
It would be nice to know what was the margin of errors - I can imagine a much more positive community response if you announced for example that you caught 60 real botters on the price of 10 false bans. Those damages, lost units, lost cities are nothing what a community couldn't process - friends or foes help each other in these critical situations, just like many players pointed out above. So many nice tokens, war packages are available what would be perfect compensation and only cost an apology of InnoGames to get the goodwill of the players back. Pretty sure that most don't want to quit the game if their reputation can be cleared after false bans and these issues wouldn't be buried as usual... 4-5 extra quad or 2-3 great arming tokens and they will wish to be banned again & feel like the heroes who made a big sacrifice to make the game great again...
We all know the last ~48 hours was tough for some players but don't forget the last months, year(s) were too because cheaters slowly ruin the game, InnoGames is working on new bot-detection methods to change that... our constructive feedback can bring this into a positive direction, don't ruin it with trolling please...
Finally if you want to help the Support Team, you can always apply here
It's nothing what couldn't be done with the support's arsenal, if the ban was really unjust and lead to wonder loss, i heard they can turn back the timeI doubt this can be undone that easily. Some players lost World Wonders and effectively years of hard work because of this one bad decision. Others will feel rightly hurt that their reputation has been permanently tarnished in the minds of other players.
Best bet is to leave and find a better non- inno game elsewhere. I hear Fortnite is good!
I imagine you can find Jcoo on the rim of any given server, logging in 5 x a week.Shortly some of you will be banned for insulting Inno. May want to rethink your posts unless you truly are fans of the "let's burn this bridge to the ground!!!!"
I mean come on, it is a game and if you are not being treated in the manner you wish, quit. Insulting Inno and the mods really makes that much of a difference you come into their internet house and bandy insults around? Yea looking at you Andrew. Something toddlers eh? Seems you are reacting like one.
Without going into specifics due to infractability. I will only say that based on my personal experience the community manager is likely aware of it and is definitely shady herself. On top of horribly incompetent.I agree with @The Smilodon Fatalis , fire everyone on US support team, they are playing favorites, they are bending the rules, creating new ones as they go to ban enemies of their friends and give them an edge against enemies they cant fight, mod abuse of power in US market is huge, not to mention their skill in covering it up, yeah im talking about community manager not knowing what his monkeys do all the time, not caring to see it or actively covering for them, to hell with that, US market wont recover after this as too many active skilled old timers will be leaving after this screw up, its time to start playing on EN server, at least you wont have to deal with this.