Hi, I'm asking this for a friend of mine who does not have a forum account. They clicked Delete Account in Oropos nine days ago. The message they received was "your account will be deleted on the night of 2017-01-09". They received a confirmation email as well. It is now the 11th and their account is still there along with its one city. We don't understand why it is taking so long. The few times my friends and I did delete accounts, it did not take over a week. Is this normal? Is this new? A support ticket was sent but the response was about Restarting Accounts. Please advise. Thank you. Edit: also I believe it's the only server she is on.. does that affect it?